pharcade1 Privacy Policy for Filipino Players

When you register an account on pharcade1, we collect the personal details you submit directly, including your full name, date of birth, email address, mobile number and residential address in the Philippines. We also collect a copy of any government-issued identification document you provide during our identity verification process, which is required to comply with applicable regulations. Payment-related information such as your preferred local payment channel details and transaction history is recorded each time you make a deposit or request a withdrawal in Philippine pesos. If you contact our support team, we retain records of that correspondence, including any attachments or screenshots you share with us. You are responsible for ensuring that all information you provide is accurate, current and complete, and you must update your account details promptly if anything changes. Providing false or misleading information is a breach of our Terms and Conditions and may result in account suspension. We will never ask you to share your account password through any communication channel.

When you browse or interact with the pharcade1 platform, we automatically collect certain technical information about your device and session, including your IP address, browser type and version, operating system, screen resolution and the pages or game categories you visit. We record details of your gaming activity such as the games you play, session duration, bet amounts and transaction timestamps in order to maintain accurate account records and detect any unusual patterns that may indicate fraud or problem gaming. Device identifiers and mobile network information may also be collected when you access pharcade1 from a smartphone or tablet, which is the primary way most Filipino players use our platform. This technical data helps us optimise the platform for mobile performance, resolve technical issues quickly and improve the overall experience for players across the Philippines. We may use cookies and similar tracking technologies to remember your preferences and keep your session active; you can manage cookie settings through your browser, though disabling certain cookies may affect platform functionality. Log data generated during your sessions is retained for a limited period for security auditing and troubleshooting purposes. No technical data collected in this way is sold to third-party advertisers.

pharcade1 uses the information we collect solely for the purposes of operating and improving our platform and fulfilling our legal obligations as a gaming service provider serving Filipino players. Your personal details are used to verify your identity, process deposits and withdrawals in PHP, manage your account and communicate important service updates to you. Gaming activity data allows us to personalise your experience, surface relevant game categories and monitor for responsible gaming concerns in line with our Responsible Gaming commitments. We may use your contact information to send you transactional notifications such as deposit confirmations, withdrawal status updates and security alerts; we will not send unsolicited promotional messages without your consent. Aggregated and anonymised usage data may be analysed internally to understand platform performance and player behaviour trends, but this analysis does not identify you personally. We may be required to share certain information with regulatory authorities or law enforcement agencies in the Philippines if compelled by applicable law, and we will always handle such disclosures with care. We do not sell, rent or trade your personal information to any third party for their own marketing purposes.